Shipping policy

🚚 Shipping Policy

At [Sahib Mart], we are committed to delivering your orders in a timely and reliable manner across Pakistan.

📦 Shipping Locations

  • We currently offer shipping services all over Pakistan.

  • Delivery availability may vary depending on your location and courier service coverage.

⏳ Order Processing Time 

  • Orders are processed within 1–2 working days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚛 Delivery Time

  • Standard delivery time is 3–7 working days, depending on your city and courier service.

  • Remote or rural areas may take longer than usual.

💰 Shipping Charges

  • Shipping charges may vary based on your location and order weight.

  • Any applicable shipping charges will be displayed at checkout before order confirmation.

  • In some cases, free shipping may be offered on selected products or promotions.

💵 Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) all over Pakistan, subject to courier service availability.

  • Customers must pay the full order amount at the time of delivery.

📍 Incorrect Address or Failed Delivery

  • Customers are responsible for providing a complete and accurate shipping address.

  • If delivery fails due to an incorrect address or unavailability of the customer, re-shipping charges may apply.

📦 Damaged or Missing Items

  • If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear photos or video proof.

  • Claims made after 24 hours may not be accepted.

⚠️ Delays

  • Delivery may be delayed due to weather conditions, public holidays, strikes, or courier company issues.

  • [Sahib Mart] is not responsible for delays caused by courier services.

🔁 Returns & Shipping

  • Return shipping costs will be borne by the customer unless the product received is damaged or incorrect.

  • Please review our Return & Refund Policy for more details.

📞 Contact Us

For shipping-related queries, please contact us:

  • WhatsApp / Phone: [Your Contact Number]

  • Email: [Your Email Address]